The AI Your Vendors Shipped
Without Asking You
Salesforce Einstein. ServiceNow AI. Zendesk AI. Microsoft 365 Copilot. They're already reading your customer data, drafting emails, and making decisions, in tools your security team approved years ago. QuilrAI governs what embedded AI can see, say, and do.
The Blind Spot
You're responsible. You can't see it.
Embedded AI in SaaS tools sits in your compliance perimeter, but outside your governance controls. That gap is your problem, not your vendor's.
Already deployed, no review
You did a security review of Salesforce in 2019. Salesforce Einstein wasn't in the product. Now it reads every customer record, contact, and deal, and nobody on your security team signed off on that.
Governed by vendor policy, not yours
When Zendesk AI drafts a response, it's using your customer data under Zendesk's terms. Not your data handling policy. Not your redaction rules. Not your compliance framework.
No visibility into what it does
There's no log showing what Salesforce Einstein accessed, what it inferred, or what it sent where. It's AI you pay for but can't see.
How QuilrAI Covers It
Governance without touching the tools
No vendor integrations. No approval process with Salesforce or ServiceNow. QuilrAI's Embedded plane wraps around these tools and enforces your policies at the data layer.
Embedded plane coverage
QuilrAI's Embedded mode sits alongside these tools, no integration with the vendor required. Monitors what data flows into embedded AI features and what comes out.
Your policies, applied to their AI
Define what fields, records, and data types embedded AI can access. PII redaction, field-level restrictions, and purpose limitations, applied to every vendor's AI feature.
Audit trail you actually own
Every embedded AI interaction logged under your governance framework. When your auditor asks what Salesforce Einstein did with customer PII, you have the answer.
Tool Coverage
Every embedded AI, governed
QuilrAI's Embedded plane covers the AI features baked into the SaaS tools your org already runs.
Guardian Setup
What governance looks like in practice
During the CLARIFY phase, Guardian surfaces every embedded AI permission decision. You approve, deny, or scope, and the policy is enforced automatically.
Allow Salesforce Einstein to access PII fields?
customer_name, email, phone
Allow ServiceNow AI to create tickets?
Scoped to: IT category only
Data sensitivity: PII [likely], MNPI [possible]
Detected across 3 connected tools
Policies generated automatically from your decisions. Enforced at runtime, no vendor changes required.
Get Started
See what embedded AI is doing
in your SaaS stack
Guardian surfaces every embedded AI feature in your tools, flags what needs governance, and generates the policies to enforce it.
See how Guardian governs embedded AICommon Questions
How does QuilrAI secure Salesforce Einstein AI agents?
QuilrAI governs Salesforce Einstein by routing its API calls through QuilrAI's LLM Gateway. Guardian Agents enforce least-privilege data access, block cross-tenant record queries, and redact customer PII before it enters the model context.
What is cross-tenant data exposure in embedded AI?
Cross-tenant data exposure occurs when an AI agent embedded in a multi-tenant SaaS platform inadvertently accesses or leaks data from one customer's account to another. QuilrAI prevents this by enforcing strict tenant-scoped permissions on every agent tool call.
Does QuilrAI work with ServiceNow and Zendesk AI?
Yes. QuilrAI integrates with ServiceNow AI and Zendesk AI agents through its OpenAI-compatible gateway. It applies the same runtime governance, PII redaction, access scoping, and audit logging, regardless of which SaaS platform hosts the AI.